Home Emergency Care
What is covered?
Plumbing & Drainage
- Burst pipes - all materials covered (excluding lead)
- Sourcing/investigation work and dealing with problem
- Sudden leakage including joints and bends (including
weather damage) - Blocked drains including sewage outlets
- WC leaks/blockages (sink & toilet)
- Utility Pipe leaks/blockages (inc from and up to appliances)
- Overflow problems
- Wear and tear/sludge and scale
- Accidental damage caused by nail/screw/drill
- Leakage from shower fixtures/fittings
Main Supply pipes (gas & Water)
From stopcock up to and including property and boundaries
- Internal gas piping - from meter to appliance
- Burst pipes
- Sudden leakage (inc general wear & tear excluding lead)
- Collapsed pipes (inc general wear & tear excluding lead)
- Investigative work
- Blockages
- Replacement of any sections of collapsed pipe work
Home Electrical
- Internal electrics including full wiring systems around
Property - Switches/sockets/fixtures
- Electric doorbell
- Bathroom & kitchen electrical extractors
- Smoke/carbon monoxide alarms
- Out buildings
- Accidental damage to electrical wiring
- Rodent damage to electrical wiring
Home Security
- Locksmith to make the property safe
- Boarding up of windows as a result of break in /
vandalism (replaced on Total Care Plus) - Replacement front/main door locks & keys from
loss/damage including key snapped in lock
Home emergency
What is covered?
Plumbing & Drainage
- Burst pipes - all materials covered (excluding lead)
- Sourcing/investigation work and dealing with problem
- Sudden leakage including joints and bends (including
weather damage) - Blocked drains including sewage outlets
- WC leaks/blockages (sink & toilet)
- Utility Pipe leaks/blockages (inc from and up to appliances)
- Overflow problems
- Wear and tear/sludge and scale
- Accidental damage caused by nail/screw/drill
- Leakage from shower fixtures/fittings
Main Supply pipes (gas & Water)
From stopcock up to and including property and boundaries
- Internal gas piping - from meter to appliance
- Burst pipes
- Sudden leakage (inc general wear & tear excluding lead)
- Collapsed pipes (inc general wear & tear excluding lead)
- Investigative work
- Blockages
- Replacement of any sections of collapsed pipe work
Home Electrical
- Internal electrics including full wiring systems around
Property - Switches/sockets/fixtures
- Electric doorbell
- Bathroom & kitchen electrical extractors
- Smoke/carbon monoxide alarms
- Out buildings
- Accidental damage to electrical wiring
- Rodent damage to electrical wiring
Home Security
- Locksmith to make the property safe
- Boarding up of windows as a result of break in /
vandalism (replaced on Total Care Plus) - Replacement front/main door locks & keys from
loss/damage including key snapped in lock
Boiler & Central heating
- Boiler
- Controls
- Central heating
- Boilers up to 15 years old covered
- £250 towards new boiler if beyond economical repair
Pest control
(free with Total Homecare Plus)
- Internal & external inc sheds / garages
- Hornets/wasps/rats/mice
- Sourcing & removal
Glazing & Windows
(free with Total Homecare Plus)
- Any glazing / window damage will be replaced in the house inc accidental.
Emergency Accommodation
(free with Total homecare Plus)
If home is uninhabitable due to a home emergency
- Up to £500 for hotel accommodation
- For everybody who is currently living in the property.
Total homecare plus
What is covered?
Boiler & Central heating
- Boiler
- Controls
- Central heating
- Boilers up to 15 years old covered
- £250 towards new boiler if beyond economical repair